Privacy Policy
Unless otherwise specified below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are not obligated to provide this data. Failure to provide it has no consequences. This applies only to the extent that no other information is provided regarding the processing operations described below.
“Personal data” refers to any information relating to an identified or identifiable natural person.
Server Log Files
You may visit our website without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider via your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
This processing is based on Article 6(1)(f) of the GDPR, in accordance with our overriding legitimate interest in ensuring the smooth operation of our website and in improving our services.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the United States. An adequacy decision by the European Commission exists for Canada. For the U.S., an adequacy decision by the European Commission is in place: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the European Commission’s Standard Contractual Clauses.
Contact
Data Controller
Please contact us if you wish. The data controller is: WFS Fulfillment Solutions GmbH, Siegmund-Hiepe-Straße 28-32, 35578 Wetzlar, Germany, 0644167919989, shop@vado-shoes.com
Unsolicited Contact by the Customer via Email
If you initiate business contact with us via email on your own initiative, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., consultation regarding a purchase interest, preparation of a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) of the GDPR.
If the contact is made for other reasons, this data processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely to process your inquiry. Your data will subsequently be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Customer Account Orders
Customer Account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is based on Article 6(1)(a) of the GDPR with your consent. You may revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent prior to revocation. Your customer account will then be deleted.
Collection, Processing, and Disclosure of Personal Data for Orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order, as well as to handle your inquiries. Providing this data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. Processing is based on Article 6(1)(b) of the GDPR and is necessary for the performance of a contract with you.
Your data may be disclosed, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transfer is limited to the minimum necessary.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the United States. An adequacy decision by the European Commission exists for Canada. For the United States, an adequacy decision by the European Commission exists in the form of the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the European Commission’s Standard Contractual Clauses.
Shipping Service Providers Inventory Management
Disclosure of Your Email Address to Shipping Carriers to Provide Shipping Status Updates
We disclose your email address to the shipping carrier as part of contract fulfillment, provided you have expressly consented to this during the ordering process. The purpose of this disclosure is to inform you via email about the shipping status. Processing is based on Article 6(1)(a) of the GDPR with your consent. You may revoke your consent at any time by notifying us or the shipping company, without affecting the lawfulness of the processing carried out on the basis of your consent prior to revocation.
Use of an External Inventory Management System
We use an inventory management system for contract fulfillment as part of data processing on our behalf. To this end, your personal data collected as part of the order is transferred to
Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Article 6(1)(b) of the GDPR.
Payment Service Provider Credit Check
Use of PayPal Express
We use the PayPal Express payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449, Luxembourg; “PayPal”) on our website . The purpose of this data processing is to enable us to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. These cookies enable your browser to be recognized.
The processing of your personal data is based on Article 6(1)(f) of the GDPR, which is grounded in our overriding legitimate interest in offering a customer-oriented selection of various payment methods. You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.
When you select and use PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) of the GDPR. For more information on data processing when using the PayPal Express payment service, please refer to the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Checkout
We use the PayPal Checkout payment service provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The purpose of this data processing is to offer you the option of paying via this payment service. When you select and use payment via PayPal, credit card via PayPal, direct debit via PayPal, or “Pay Later” via PayPal, the data required for payment processing is transmitted to PayPal so that we can fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) of the GDPR.
In this process, cookies may be stored that enable your browser to be recognized. The resulting data processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.
Credit Card via PayPal, Direct Debit via PayPal, and “Pay Later” via PayPal
For certain payment methods, such as credit card via PayPal, direct debit via PayPal, or “Pay Later” via PayPal, PayPal reserves the right to obtain a credit check, if necessary, based on mathematical and statistical methods using credit reporting agencies. To this end, PayPal transmits the personal data required for a credit check to a credit bureau and uses the information received regarding the statistical probability of default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship.
The credit report may include probability values (scores) calculated using scientifically recognized mathematical and statistical methods, which incorporate, among other things, address data. Your legitimate interests will be taken into account in accordance with legal provisions. The data processing serves the purpose of conducting a credit check for the initiation of a contract. The processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in protecting against payment default when PayPal makes an advance payment.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6(1)(f) of the GDPR by notifying PayPal. The provision of this data is necessary for the conclusion of the contract using your preferred payment method. Failure to provide this data will result in the contract not being able to be concluded using the payment method you have selected.
Third-Party Providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Article 6(1)(b) of the GDPR. To execute this payment method, PayPal may then forward the data to the respective provider. This processing is based on Article 6(1)(b) of the GDPR. Examples of local third-party providers include:
- Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
- giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)
Purchase on Account via PayPal
When paying via the “Purchase on Account” payment method, the data required for payment processing is first transmitted to PayPal. To process this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; “Ratepay”) in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) of the GDPR. Ratepay may conduct a credit check based on mathematical-statistical methods (probability or score values) using credit reporting agencies in accordance with the procedure described above. The purpose of this data processing is to conduct a credit check for the purpose of entering into a contract. The processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in protecting against payment default when Ratepay makes an advance payment. For more information on data protection and which credit bureaus Ratpay uses, please visit https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please refer to the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Klarna Payment Options
We use the payment service provided by Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) on our website. When you select and use payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) of the GDPR.
In this process, cookies may be stored that enable your browser to be recognized. The resulting data processing is based on Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in offering a customer-oriented selection of various payment methods. You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
“Pay Later” (invoice), “Pay Now” (payment by direct debit), “Financing” (installment purchase)
For certain payment methods such as “Pay Later” (invoice), “Pay Now” (payment by direct debit), and “Financing” (installment purchase), Klarna reserves the right to obtain a credit check, if necessary, based on mathematical and statistical methods using credit bureaus.
For this purpose, Klarna transmits the personal data required for a credit check—such as first and last name, address, gender, email address, IP address, and data related to the order to a credit bureau for the purpose of identity and creditworthiness verification, and uses the information received regarding the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (scores) calculated using scientifically recognized mathematical and statistical methods, which incorporate, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of conducting a credit check for the initiation of a contract. The processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in protecting against payment default when Klarna makes an advance payment. You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6(1)(f) of the GDPR by notifying Klarna. Providing this data is necessary to conclude the contract using your preferred payment method. Failure to provide this data will result in the contract not being able to be concluded using the payment method you have selected.
For further information, particularly regarding which credit bureaus Klarna shares your personal data with, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies.
General information about Klarna is available at: https://www.klarna.com/de/. Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in Klarna’s Privacy Policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the web browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a unique string of characters that allows the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your web browser, you can be notified before cookies are set, decide individually whether to accept them, and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that in such cases, you may not be able to use all features of this website to their full extent.
The links below provide information on how to manage (including disabling) cookies in the most common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically Necessary Cookies
Unless otherwise specified in the privacy policy below, we use only these technically necessary cookies for the purpose of making our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to another page and to provide you with services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary for the browser to be recognized even after you navigate to another page.
The use of cookies or comparable technologies is based on Section 25(2) of the German Telemedia Act (TDDDG). The processing of your personal data is based on Article 6(1)(f) of the GDPR, grounded in our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our services.
You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.
Use of Cookiebot
We use the consent management tool “Cookiebot” from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, on our website.
This tool allows you to grant consent to data processing via the website—in particular, the use of cookies—and to exercise your right to withdraw consent that has already been granted. The purpose of this data processing is to obtain and document the necessary consents for data processing and thereby comply with legal obligations.
Cookies may be used for this purpose. In doing so, the following information, among other things, may be collected and transmitted to Cookiebot: anonymized IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, and consent status.